DOCTORS ON CALL 365

FAQS

Do you accept insurance?

We are a fee for service concierge practice that does not accept insurance. However, we will supply you with a super-bill that you can submit to your insurance. They may or may not reimburse you but that will depend on the insurance company. 

What area do you serve?

We are currently serving Miami Dade and Broward counties. 

Are you available 24 hours?

Our goal is to be available 24/7/365. However, as we are still in the process of building our practice our availability will be limited to when the providers are not seeing patients in their practice or hospital. Please check the calendar and the home page for when the service is available. 

Do you manage chronic conditions?

We are strictly urgent care and only manage minor medical conditions such as colds, flu, lacerations, abscesses; for a full list see the SERVICES section. For the management of your chronic illness please follow up with your primary care doctor. 

Do you manage emergency conditions?

If you are experiencing a life-threatening emergency please call 911 and go to the nearest emergency department. We are not equipped to manage or transport life-threatening illnesses. 

How is the service provided?

In most cases, we will come to a location that is convenient for you. Once you have used our service once you are and “established patient” and can utilize the telemedicine service for simple complaints such as upper respiratory infections. We use mobile phones, skype, google hangouts, or duo for telemedicine consults. 

How do I make an appointment?

You can call us at 786-577-9302 or email us at [email protected]

DISCLAIMER

Please note that no therapeutic relationship is established by your use of this site. This website contains material providing general information about Doctors On Call 365 and in no way should be construed as offering professional advice. This service is not intended to manage emergency or chronic conditions. If you have a life threatening emergency, call 911 immediately. If you have a question about your chronic conditions, contact your primary care physician.